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To return a product purchased through Snaffle:

  • Log into your account
  • Click on ‘my orders’
  • Locate the order containing the item you need to return.
  • Open the order details by clicking on the (+).
  • Click on ‘RETURN ITEMS.' You will be asked to give a reason for the return. All vendors have their own policies, and will be in touch to confirm whether this is possible.

Feel free to click the ‘Rate Vendor’ at this point. Our sellers are aware that only the best service is expected on the platform.